Legal Aspects of Collecting: Bankruptcy, Death, and Divorce (Medi-Cal)

When dealing with patient accounts involving bankruptcy filings, collectors must abide by special parameters.

• Identify types of bankruptcy and bankruptcy debt

• Name steps in the process of handling patient accounts after bankruptcy filings and considerations for filings a proof of claim

• Indicate what to do when patients threaten bankruptcy

• Name steps in the process for collecting when a patient is deceased

• Identify legal and financial aspects of a pending or confirmed divorce and guidelines for collecting from divorced or divorcing patients